Account Director
Department: ADMINISTRATION
Job Type: Full- Time
The Account Director is a critical leadership role within the company, responsible for driving sales growth, managing the sales team, and developing strategic sales plans to achieve ambitious revenue targets. This role combines strategic planning with team leadership and client relationship management to ensure the company's sales objectives are met. The Account Director will work closely with senior leadership to align sales strategies with overall business objectives.
Key Responsibilities:
Sales Strategy and Planning:
• Develop and implement strategic sales plans to achieve company revenue targets.
• Analyze market trends and identify opportunities for growth.
• Set sales targets and ensure they are met or exceeded.
Team Leadership and Development:
• Lead, manage, and motivate a dynamic team of Account Managers to achieve high performance and surpass sales objectives.
• Provide coaching, training, and professional development opportunities for team members.
• Conduct regular performance reviews and implement improvement plans as needed.
Dealer and Territory Management:
• Create and oversee dealer scoring, territory planning, and dealer join planning.
• Ensure dealerships operate at peak performance levels, fostering a culture of growth and opportunity.
• Identify and capitalize on lucrative sales prospects within designated territories.
Client Relationship Management:
• Build and maintain strong relationships with key clients and stakeholders.
• Identify and pursue new business opportunities and partnerships.
• Ensure high levels of customer satisfaction and retention.
Sales Operations and Performance Management:
• Oversee the sales operations, ensuring efficient and effective processes.
• Monitor sales performance metrics and provide regular reports to senior management.
• Implement sales incentives and recognition programs to drive performance.
Cross-Functional Collaboration:
• Collaborate with marketing, product development, and other departments to align sales strategies with overall business goals.
• Provide feedback to other departments on market trends and customer needs.
• Participate in cross-functional meetings and contribute to strategic planning.
Budget and Resource Management:
• Develop and manage the sales department budget.
• Allocate resources effectively to maximize ROI.
• Ensure cost-effective operations within the sales department.
Meeting Rhythms:
• Daily Huddle: Facilitate daily check-ins to discuss progress, challenges, and priorities.
• Weekly Sales Meeting: Review sales performance, discuss strategies, and address any issues.
• Monthly Strategy Review: Evaluate sales strategies and adjust plans based on performance and market conditions.
• Quarterly Business Review: Present sales results to senior leadership and discuss future strategies.
Key Performance Indicators (KPIs):
• Booked sales
• Forecasted sales
• Rolling average dealer revenue
• Dealer net promoter score
• Sales revenue and growth rate
• Achievement of sales targets and quotas
• Customer acquisition and retention rates
• Sales team performance and productivity
• Profitability and ROI of sales initiatives
Qualifications:
• Bachelor's degree in business, marketing, or a related field (Master's degree preferred).
• Demonstrated success with 5-7 years of progressive sales management experience.
• Proven track record of elevating company revenue streams.
• Strong understanding of sales processes, methodologies, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Proficiency with CRM software and sales analytics tools.
• Strategic thinker with a focus on achieving results.